Skip to content
Free shipping on purchases over $ 1200 pesos! * Only in Mexico
Free shipping on purchases over $ 1200 pesos! * Only in Mexico

Return policy

Return policy

We accept Returns up to 3 days after receiving your purchase through the mail: atencion@santosshop.mx
Only physical product changes are made, there is no refund.
To be eligible for the change, these are the conditions:
- Unused item
- Return in the same conditions in which it was received
- Packaging and Labels as delivered


Non-Returnable Products

- Gift cards
- Downloadable Software Products
- Health and Personal Care Articles

Send request with proof of payment and order number to atencion@santosshop.mx

The cost of sending and returning the merchandise in exchange is borne by the interested party.

We are not responsible for the process of sending the merchandise in exchange.

Product to Return for Exchange

You must send it to:

Santos Shop

Calzada Territorio Santos Model # 1

All Saints Set

Torreón, Coahuila, Mexico

CP 27014